Posts tagged: relations

GC Services

Provide inbound and outbound call center services.

Category: Providers

Meta title: Call Centers and Collection Agency Services

Meta description: GC Services is the largest privately-held outsourcing provider of call center management and collection agency services in North America. We offer turnkey solutions, which encompass contact center deployment, operation, staffing, and management services. Our customer service centers are located offshore, near shore, onshore and throughout the United States. GC Services provides a comprehensive set of business process outsourcing (BPO) solutions, including customer relationship management (CRM) service, inbound/outbound call center and workforce management consulting, sales center management, (i.e., up-selling, cross-selling, customer loyalty and retention programs, marketing-via-phone), back office processing, revenue cycle and accounts receivable management (A/R) outsourcing, first-party/third-party collections, skip-tracing service (i.e., skip tracers and database-driven skiptrace software), as well as a full complement of contact center teleservices: customer care, third-party verification, call-handling, catalogue/credit card order-taking, telephone answering services, email management, first-contact resolution, interactive voice response (IVR), automatic call distribution (ACD), customer controlled routing (CCR), enterprise campaign management (ECM), predictive dialer, VoIP services, IP communications, customer interaction management (CIM), computer telephony integration (CTI), customer satisfaction surveys/metrics, business intelligence (BI), client data control, call center agent performance analytics, and quality assurance monitoring.

Keywords: call centers contact centers call center management services contact center operations call center outsourcing services workforce management call center consulting inbound outbound off/on/nearshore call centers third-party verification call-handling catalogue order-taking credit card order-taking telephone answering service email management first-contact resolution customer relationship management CRM outsourcing services customer management outsourcing back office processing business process outsourcing BPO business process consulting solutions A/R outsourcing collection agency collection services debt collection insurance subrogation B2B collection service consumer collection commercial collection government collection service third-party collections skip-tracers skip-tracing service skiptrace database SkipNet revenue cycle management service inbound call center marketing outbound sales contact center up-selling cross-selling marketing-via-phone sales center management call center monitoring quality assurance debt collection software automated collection systems accounts receivable management contact center technology interactive voice response IVR automatic call distribution ACD customer controlled routing CCR enterprise campaign management ECM predictive dialer customer client data control VoIP services IP communications teleservices agency provider customer interaction management CIM computer telephony integration CTI business intelligence BI call center agent performance analytics customer satisfaction surveys metrics customer loyalty retention programs

Post date: 2009.12.03 18:26:35

GC Services

EMS, Inc. Outsourced Phone Support

Offer services including outsourced teleservices, e-mail, and live chat.

Category: Providers

Meta title: EMS, Inc. Outsourcing Strategic Customer Service Contact Solutions

Meta description: EMS is a leading provider of outsourced, highly scalable and efficient customer service solutions for businesses of every kind looking to succeed.

Keywords: email Solutions, customer, outsourcing, routing, outsource, E-Mails, emails, marketing, mail server, IMAP email, 800 support, e-mail solutions account services, advertising, appointment confirmation, auto attendant, autodialers, auto-dialers, automated computer dialers, automatic dialing machines, call center, click-to-chat, click-to-email, click-to-talk, collections, computer, e-CRM, CRM, dialing equipment, computerized dialer, computers, consulting, consumer care, consumer notification, co-source, custom training, custom, customer, customer care, customer relationship management, customer service, database management, dedicated, desk side support, desktop management services, desktop messaging, documentation, dialer, e-commerce, e-solutions, fulfillment, help desk, inbound, inbound customer service, inbound telemarketing, integrated, interactive, Internet, Internet business, IT, IVR, lead generation, lead generators, leads, leasing, live customer support, live help, marketing, Omaha, Nebraska, online shoppers, outbound, outbound telemarketing, outsource, outsourcing, predictive, procurement, quality, sales, services, solutions, survey, systems integration, technical staffing, technical writing, tele-broadcasting, telecommunication systems, telecommunicators, telemarketing, telephone, telephone sales, telephony, tele-sales, teleservices, training, Voice-Over-IP, VOIP, VRU, Direct Response Services, High Volume Call Handling, High Capacity Call Handling, Call Processing, Order Provisioning, Cross Selling, Up Selling, Internet Services, Web Based Services, One-to-One Marketing, Affinity Programs, Continuity Programs, Loyalty Programs, Direct Sales, Third Party Verification, Order Confirmation, Order Verification, Database Enhancement, Database Qualification, Market Research, Welcome Calls, Toll-Free Call Handling, Live Operators, Customer Service Representatives, Transaction Processing, Custom Operator Services, Operator Services, Customer Contact Centers, Contact Centers, Integrated Call Handling, Interactive Voice Response, E-mail management, Multi-channel customer care, order processing, telemarketing service center, appointment setting, surveys, fundraising, fund raising, script, ACD, ANI, DNIS, direct marketing IRV, registration, catalog orders, call center solutions, call center outsourcing, telemarketing lists, email outsourcing, outsourcing services, American Telemarketing Association, telemarketing calls, telemarketing campaigns, call center web, helpdesk, crm services, live chat services, ECRM, reservations, order taking, telemarketing companies, payment collection, survey taking, third party verification, product support, email management, web call back, membership services, 800 number services, web chat, ebusiness solutions, voice over internet, credit cards, teleservice vendor, ad campaigns, product marketing, marketing tools, telesales, telesales appointment

Post date: 2009.12.03 09:09:32

EMS, Inc. Outsourced Phone Support

Confero Limited

Mid-size outsourced call and contact center based in the UK, providing inbound and outbound voice, email, and web-based customer service solutions.

Category: Providers

Meta title: Confero – UK Inbound, Outbound Outsourced Call/Contact Centre services, solutions company, London

Meta description: Outsourced inbound outbound Call – Contact Centre services and solutions. Telemarketing, email response, fulfilment, DRTV, brochure request, speech recognition, IVR, helpline, orderline. London, UK.

Keywords: confero, call contact centre centres center centers solutions company companies, call contact centre centres center centers hotel, outsource outsourced outsourcing, inbound, outbound, bureau, bureau services, crm customer relationship management, customer relations service aquisition profiling, business database profiling, telesales, telemarketing, DRTV direct response television marketing, fulfilment, advertising media response handling, brochure request, brochure email response, automatic automated speech recognition, IVR integrated voice recognition, list cleaning, email management, SMS messaging voice broadcasting, product recall, helplines, orderlines, credit card orderlines, appointment setting, satisfaction survey, overflow out-of-hours phone answering services, automated call handling, Wembley, Harrow, Middlesex, North West London, England, UK

Post date: 2009.12.02 20:48:34

Confero Limited

AnswerNet Network

Web and telephony based customer relationship management, telemarketing, answering service.

Category: Providers

Meta title: Call Center Services – Call Centers – AnswerNet Call Center And Answering Services

Meta description: All the call center services any business could ever need. 50+ call centers US and Canada. 24/7 inbound and outbound call center services.

Keywords: call center services, call centers, answering services

Post date: 2009.12.02 07:42:21

AnswerNet Network

Answer System Inc.

Services include order entry, inbound telemarketing, web support, web chat and voicemail.

Category: Providers

Meta title: Signius Communications » Welcome

Meta description: Signius Communications is a leading provider of outsourced telephone answering, voicemail, and call center services including order entry, order processing, CRM, help desk and email response solutions

Keywords: call center management, crm, customer relationship management, customer care, contact centers, crm solution, direct response marketing, inbound, interactive voice response, multilingual, outbound, outsourced customer service, telemarketing companies, telemarketing services, web enabled call center, call centers, care services, dedicated inbound, direct response, ecrm, ivr, interactive, outsourcing, teleservices, telephone answering

Post date: 2009.12.02 04:34:25

Answer System Inc.

American Helpdesk

Inbound call center and help desk offering customer service and technical support. Includes references and detailed services list.

Category: Providers

Meta title: Helpdesk Services at American Helpdesk

Meta description: Helpdesk services available for outsourcing, with a dedicated call center, offering helpdesk services including technical support and customer service.”>

Keywords: helpdesk, help desk, helpdesk services, crm, c.r.m., CRM, customer relationship management, computer help, call center outsourcing, call center, call center, medical, hospital, hospitals, doctor, doctors, medical services, medical heldpdesk services, health care, website, navigational, internet, dsl, cable, connection, tech support, technical, computer, support, customer service, hardware support, software support, AHD, A.H.D., American Helpdesk Computer manufacturers, computer company, troubleshooting, americanhelpdesk.com”> Post date: 2009.12.01 20:08:12

American Helpdesk

Custer Group

Serves clients throughout North America with executive search consulting services.

Category: Executive search

Title: Custer Group

Meta description: A national executive search firm providing intelligent solutions for executive selection.

Keywords: Custer Group, Dwight Custer, Bryce Custer, Brentwood, Knoxville, Memphis, Chattanooga, Nashville, Tennessee, TN, Southeast, SE, retained executive search, executive, search, firms, consultant*, recruit*, selection, assessment, contingency, headhunter*, headhunting, search, retained, retainer, corporate, companies, recruitment, Christian, AESC, association of executive search consultants, executive, executive search firms, executive search consultant*, executive recruit*, headhunter*, headhunting, retained search, retained executive search, search firms, top search firms, top headhunters, top recruiters, search companies, search consultants, executive search consultants, recruitment, Christian, quality, results, Director, Chairman, Chairman of the Board, Chief Executive Officer, CEO, Chief Financial Officer, CFO, Chief Operating Officer, COO, Chief Administrative Officer, CAO, Chief Information Officer, CIO, Executive Vice President, EVP, Senior Vice President, SVP, Vice President, VP, Manager, General Manager, Managing Director, Treasurer, Administrator, manufacturing, finance, operations, logistics, planning, strategic planning, sales, business development, marketing, accounting, international, development, business development, capital, communication*, engineering, acquisitions, management, general management, directors, senior management, middle management, distribution, mergers, MIS, systems, healthcare, hospitals, physician practice management, PPMC*, generalist, consumer products, agriculture, pork, pork producers, swine, hogs, poultry, cattle, energy, utilities, construction, manufacturing, food, textile, wood, paper, chemicals, cosmetics, pharmaceuticals, medical, plastics, rubber, paint, petroleum, metal products, machinery, computer, electronics, software, consumer electronics, publishing, transportation, wholesale, retail, consumer, finance, commercial, investment, bank*, venture capital, service industries, hospitality, entertainment, computer services, accounting, equipment, human resource*, communications, advertising, public relations, telephone, telecommunications, environmental, packaging, high tech, software, biotech, genetics.

Post date: 2009-10-27 14:30:10

Custer Group

Maly and Company

Provides executive search services for philanthropy.

Category: Nonprofit

Title: executive search, consultants, advancement, non-profit, philanthropy, higher education, search specialists, fund raising, fund development, public relations

Meta description: Maly Executive Search

Keywords: jobs, job openings, job search, executive job search, job, maly executive search

Post date: 2009-10-27 13:33:08

Maly and Company

Lois L. Lindauer Searches

An executive search firm devoted exclusively to the placement of Development professionals in educational, healthcare, and nonprofit organizations in New England.

Category: Nonprofit

Title: Lois L. Lindauer Searches

Meta description: Lois L. Lindauer Searches (LLLS) is one of only a handful of search firms solely dedicated to the recruitment of development and institutional advancement professionals. That means 100 percent of the firm’s resources are devoted to building the contacts and knowledge base that help clients succeed in fundraising’s complex and extremely competitive hiring environment.

Keywords: Nonprofit, executive search firm, development, fundraising, placement, headhunter, recruiter, major gifts, Director of Development, Planned Giving, Alumni, Relations, Institutional Advancement, Higher Education, Healthcare Philanthropy, Campaign Planning

Post date: 2009-10-27 12:30:49

Lois L. Lindauer Searches

Capability Company

Executive search firm offers information regarding its services, current positions, and clients.

Category: Nonprofit

Title: Capability Company

Meta description: Hiring solutions for nonprofits who want to hire superior executives such as executive directors, development personnel, fundraising professionals, public relations, marketing, financial, and program directors.

Keywords: Executive Recruiting for Nonprofits, Recruiting, Executive Director Search, Fundraising Professional Search, Philanthropic Jobs, Executive Searches, Nonprofit personnel, Nonprofit Professionals

Post date: 2009-10-27 08:44:56

Capability Company

Dansette